Return Policy
In-Store
Thank you so much for shopping with Croft Haus! We understand that not every item will work for you, so we are here to make the return process simple. Any unwashed, unworn and unused products must be returned within 7 days of the purchase date to be accepted for a store credit. Items that smell, have makeup marks, show signs of wear, tags removed, or show signs of animal hair are not valid for an exchange or refund.
Online
Thank you so much for shopping with Croft Haus! We understand that not every item will work for you, so we are here to make the return process simple. Any unwashed, unworn and unused products must be returned within 7 days of the shipment received date to be accepted for a return. Shipping charges for items purchase online are non-refundable and return shipping charges will be deducted from your refund total. Items that smell, have makeup marks, show signs of wear, tags removed, or show signs of animal hair are not valid for an exchange or refund. These items will be shipped back at your expense.
Gifted Items
We understand that not every item will work for you, so we are here to make the return process simple. Any unwashed, unworn and unused products must be returned within 7 days of the purchase date to be accepted for a store credit. Shipping charges for items purchase online are non-refundable and return shipping charges will be deducted from your refund total. Items that smell, have makeup marks, show signs of wear, tags removed, or show signs of animal hair are not valid for an exchange or refund. Please provide the gift receipt, credit cards number that purchased the item, or the buyers receipt for an exchange or store credit.