STORE POLICY

At Croft Haus, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose the personal information you provide to us through our website www.croft-haus.com. By using our website, you consent to the practices described in this policy.

Information We Collect: We collect personal information you provide to us when you make a purchase, create an account, or sign up for our newsletter. This may include your name, email address, phone number, shipping address, and payment information.

We also collect information about how you use our website, including your IP address, browser type, device type, and pages visited. We use cookies and similar technologies to collect this information. The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.

How We Use Your Information: We use your personal information to process your orders, provide customer service, and send you marketing communications if you have opted-in to receive them. We also use your information to improve our website and services.

We may share your personal information with third-party service providers who help us with shipping, payment processing, and marketing. We do not sell or rent your personal information to third parties for their marketing purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Terms of Service (SMS Marketing):

• By providing your mobile phone number and opting in to receive SMS marketing messages from Croft Haus, you consent to receive recurring automated marketing messages, including cart reminder messages, at the phone number provided. Standard messaging and data rates may apply.

• You can opt-out of receiving SMS marketing messages at any time by replying "STOP" to any SMS message received from Croft Haus. Opting out will not affect your ability to receive order-related or other non-marketing messages.

• For help or information regarding our SMS marketing program, you can contact us at info@croft-haus.com.

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You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also disable cookies in your browser settings.

Security: We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee the security of your personal information.

Changes to This Policy: We may update this privacy policy from time to time by posting a new version on our website. We will notify you of any significant changes by email or through a notice on our website.

Contact Us: If you have any questions or concerns about this privacy policy or our practices, please contact us at info@croft-haus.com

Effective Date: January 1, 2025

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